Payment Policy

TPTOH Payment Policy

Last updated: 11 November 2026. This policy explains the payment process for TPTOH, operated by VILLE DU BOIS INVEST SAS.

Payment methods

We accept the payment methods that are actually displayed during Shopify checkout. Available options depend on your device, location and the payment providers currently enabled for our store. Please review the options shown before completing your order.

Currency and prices

TPTOH serves customers in the United Kingdom. Our UK market is configured to display prices in British pounds sterling (GBP). Please verify the final currency and total at checkout before paying. Where your card issuer applies its own exchange rate or fees, those arrangements are between you and your provider.

Shipping costs

Standard delivery to UK addresses is free, with no minimum spend. Any other applicable charge must be disclosed before you place your order.

Secure checkout

Payments are processed using Shopify checkout and applicable payment services. Please do not email full payment-card numbers or sensitive payment credentials to our customer-service team.

Refunds

Eligible refunds are ordinarily returned to the original payment method, subject to the conditions of our Return & Refund Policy and applicable statutory consumer rights. Your bank or payment provider may require extra processing time.

Payment queries

For questions about payment confirmation, duplicate charges or refunds, contact contact@tptoh.co.uk and provide your TPTOH order number. Do not include full card details.

Business Information

Store Name: TPTOH
Company Name: VILLE DU BOIS INVEST SAS
Registered Business Address:
123 RUE DU CHATEAU
BOULOGNE-BILLANCOURT, 92100, France
Email: contact@tptoh.co.uk
Phone: +1 (843) 636-8531
Customer Service Hours: Monday–Friday: 9:00 AM–5:00 PM (UK time, GMT/BST)
Email Response Time: We aim to respond within 24–48 business hours.